How should you contact us?
You may use our contact form beside to email us. You can also call or use the "HELP" button for direct contact with the support team on right corner below. Find some tips by typing the first words of you question in the search field. You will access to an instant reply if the anwser exists in our help center. If a staff member is available, a tchat session may be openning for you. We would be very happy to receive a letter or a postcard by mail. In any case send us a complete message with a brief explaination of the issue and your order number if ordered.
The Luditeam is having some rest during the Christmas Holiday break, we will answer your messages and commentaries
from January 6, 2020. Don’t worry, your orders will be produced and shipped on time by a few brave Christmas elves, oh oh ho! The whole team wishes you a Merry Christmas and a Happy New Year, see you in 2020 for new adventures!
Leave a message
Using our contact form
For an issue concerning a order or a question about a product, select Customer Support in the form options. Don't forget to add your order number if you have it. One of our qualified staff members will be pleased to answer you.
By mail at ▼
26 rue de la Colombette
By fax ▼
Send a fax at 09.72.26.98.77